Warranty policy


How do I know if a product comes with warranty?

All products of Philips comes with 2 years of worldwide warranty for domestic use except Sonicare products that has limited warranty.

I lost my warranty card. How can I claim warranty?

Even if you’ve lost your warranty card, you can still claim warranty by presenting your home plus invoice to any authorized service center.

Where should I go for my warranty claim?

Please refer to the authorized service center details on the warranty card included with your product.

If there is no warranty card, please Contact our Customer Support via email or call (See Contact Us for contact details)

What does warranty covers?

The 2 years worldwide warranty covers any failure or fault occurred in normal usage.

What doesn’t cover by warranty?

The 2 years worldwide warranty doesn’t cover plastic components, metal components, any kind of tube or bulbs and another damage caused due to misuse, negligent handling, breakage, accident, abnormal voltage function and any commercial use.

How the warranty will become Void?

The warranty will become void if the product is Damage/Broken, Electrically Burnt (Over Voltage), Tempered or Repaired/Attempted from un-authorized service center.